FAQ's (Frequently Asked Questions)

Frequently Asked Questions (FAQ) – AquaTherapyUK

Welcome to AquaTherapyUK, your ultimate destination for premium Infrared Saunas, Hot Tubs, Whirlpool baths, Oxypools, and Steam Solutions. Here’s a comprehensive guide to answer any queries you may have about our products.

Q1: How long will I be waiting for delivery?

A: Delivery can take between 3-7 days.

Q2: How will I know how to build what I have brought?

A: Your product will come with an installation manual and the AquaTherapy team are on the other end of the line if you have any further questions.

  1. Infrared Saunas:

Q1: What is an Infrared Sauna?

A: An Infrared Sauna utilises Infrared heat to warm your body directly.

Q2: What are the benefits of using an Infrared Sauna?

A: Infrared Saunas offer numerous health benefits, including detoxification, improved circulation, pain relief, and relaxation.

Q3: How do Infrared Saunas differ from traditional saunas?

A: Unlike traditional saunas that heat the air around you, infrared saunas use infrared light to directly heat your body, providing a more comfortable experience at lower temperatures.

Q4: Are your Infrared Saunas easy to install?

A: Yes, our infrared saunas are designed for easy assembly, and each unit comes with comprehensive installation instructions. If you need assistances, our customer service team is ready to help.

Q5: Can your Infrared Saunas be used outside?

A: Our Infrared saunas are not suitable for outdoor use in open spaces. Specifically designed for indoor use, our Infrared Saunas can also be installed within an enclosed space such as a summer house. 

 

  1. Hot Tubs:

Q1: What maintenance is required for Hot Tubs?

A: Regular maintenance included checking water chemistry, cleaning filters, and ensuring property water circulation. Our Hot Tibs come with user-friendly manuals to guide you through maintenance tasks.

Q2: Can I use Hot Tubs in all seasons?

A: Absolutely! Our Hot Tubs are built to withstand various weather conditions and come with a cover to enhance your experience during colder months.

Q3: Where can I get an Aromatherapy kit from to use in my Hot Tub?

A: We have you covered! All Canadian Spa & Co Hot Tubs will come with a free aromatherapy fragrance complimentary from AquaTherapyUK. If you like the fragrance and would like to try another one, you can purchase on our website under the product name ‘Spa Fragrance Aromatherapy Beads – AquaTherapyUK’.

 

  1. Whirlpool Baths

Q1: What is the difference between a regular bath compared to a Whirlpool Bath?

A: Whirlpool Baths have built-in Jets that create a soothing, massaging effect, promoting relaxation and relieving muscle tension. They offer a spa like experience in the comfort of your own home.  

Q2: How do I clean and maintain my whirlpool bath?

A: Regular cleaning the jets and surfaces with mild, non-abrasive cleaners is key. Follow the manufacturer’s guidelines for proper maintenance to ensure optimal performance.

 

  1. Oxypools

Q1: What is an Oxypool?

A: An oxypool has jets that release delicate air bubbles, meticulously designed to penetrate the pores of your skin. These tiny bubbles burst open your pores, enhancing oxygen intake into the body while facilitating the natural filtration of impurities.

Q2: What makes an Oxypool unique?

A: Oxypools utilise advanced oxygen-based water purification systems, reducing the need for traditional chlorine or bromine. This provides a gentler and more eco-friendly experience.

 

  1. Steam Solutions

Q1: What is the benefit of a steam shower?

A: Steam showers offer benefits such as improved respiratory health, stress relief, and enhanced skin hydration. The heat and steam can promote relaxation and detoxification.

Q2: Are Steam Showers difficult to maintain?

A: Proper maintenance involved regular cleaning and ensuring the steam generator functions optimally. Our steam solutions are designed for ease of use, and we provide clear maintenance guidelines.

If you have any further questions or need assistance, feel free to contact our customer support team. We’re here to help you create your perfect relaxation haven!