Shipping Policy
SHIPPING & DON’T SHIP
We ship only United Kingdom
SHIPPING METHOD
Standard Shipping method
SHIPPING COST
For the UK
Free Shipping on all products
PO BOXES, RURAL ROUTE & APO/FPO/DPO
We will use USPS service for PO Boxes, Rural Route, and APO/FPO/DPO addresses.
DELIVERY TIME
TRANSIT, HANDLING & ORDER CUT OFF TIME:
- Order cut-off time 5:00 p.m. (GMT) Greenwich Mean Time (London)
- Handling time is 1-2 Business Days (Mon To Fri)
- Transit time: 3-7 Business days (Mon To Fri) Standard Shipping
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In case of delay for any reason, we will immediately contact you.
Our warehouse operates Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
ORDER TRACKING
When your product is successfully shipped, you will get tracking information in your confirmation email. However, you can also check via this page - Order Tracking
Please allow giving 24 hours for the tracking information to work properly.
ORDER CANCELLATION
We will be able to cancel the order if the products don’t ship.
Once in transit, we will not accept any cancellations. But you can return your product. Please visit our return policy
ADDRESS CHANGE
If you put it mistakenly or want to change the shipping address, in that case, you have 12 hours. In this daring, you need to contact us as fast as possible.
CONTACT INFORMATION
Phone: +44 0333 090 0052
E-Mail: support@aquatherapyuk.co.uk
Address: 41 Fairway Drive, Nottingham, NG4 1SJ, United Kingdom